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Moon Jumps

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Specials

Frequently Asked Questions

Is there a charge for set-up and/or delivery? - There is no charge for delivery and set-up within our normal service area. Outside this area, there is a Delivery Fee. Most of Lake and McHenry counties are in our normal delivery area.

What if I need to cancel my reservation? - You may cancel your reservation prior 1 hour to your event. After that time frame, you will be charged, unless it is due to weather.

What if there is inclement weather? - Moon Jumps cannot be used if there are winds of 25 mph or more, and cannot be used in the rain. It would not be safe for your children. If the weather looks like it will be unsafe prior to delivery, we will call you and discuss whether we should cancel the rental and reschedule your event. If we set up the unit, and the weather later turns inclement (rain or higher winds), we will pick up the unit according to schedule. However, in this event, no refund will be given.

Do you clean your moon Jumps? - All of our inflatables and equipment are meticulously cleaned and serviced after each rental. We want you to be comfortable in knowing that you are providing your family and guests with fresh and hygienic rental products.

How much space do I need to rent a Moon Jump? - We need a minimum of 4' of clearance on all sides of the inflatable. A 19'x19' area is required for 15'x15' moonwalks. The area should be flat, free of debris, rocks, and trees.

What are your normal rental periods of time? - Our standard rate is for an 8-hour rental. However, we are flexible and can work with you to keep the unit for longer if needed. We can, if the need arises, allow you to keep the unit overnight for an additional charge. Please contact us for additional information.

How do I pay?
All payments are due and expected at time of delivery. We take cash, money orders, certified checks, personal checks. If you choose to pay by personal check, you will need to show us your driver license. There will be a $25 returned check fee on all returned checks, NO EXCEPTIONS!

Does Fun 4 U Inflatables have insurance? - Yes. We carry a liability insurance policy. Please note that all individuals and/or companies that rent from Fun 4 U Inflatables are required to sign a rental agreement.

Can the company or organization sponsoring the event also be insured on the Fun 4 U Inflatables policy? - Yes. We are able to add the company/organization to our policy as being additionally insured. There is an extra $50 charge for this. Please contact us for details.

What type of power is required for an inflatable? - The inflatable should be within 100ft. of a 110v outlet. We do ask that nothing else be plugged into the outlet being used.

Can I have an inflatable at a park or forest preserve? - You must contact the park/forest preserve, in advance, to let them know that you would like to have an inflatable present. Many parks/forest preserves require a permit to have an inflatable set up and can take as many as 10 days to process. If a 110v outlet is not available, such as at a park, we can provide a power generator for an additional charge.

What about underground utilities? - Our units are staked into the ground for stability and safety. Therefore, the renter is responsible for having all utilities located prior to their party. You can call Julie at (800) 892-0123 3-4 days in advance. This service is free.

What are your safety rules/regulations?
1. Always have adult supervision at ALL times, when children are in or around the unit.
2. Children must remove their shoes prior to entering the unit.
3. Keep the number of children in the unit at or below the number indicated in the rental agreement.
4. No horseplay or flips.
5. Absolutely NO gum, food, drinks, candy or silly string in the unit. These items, especially silly string, are very harmful to the vinyl. Violation of this rule can result in additional charges for cleaning.
6. Keep smaller children out of the unit when older children are jumping. Allow a separate time for just the small children to participate and enjoy the fun.
7. Do not move the unit from the set up location for any reason.
8. Do not use near water or when fireworks are being used or will be used.
9. Have FUN!

To Contact Us: 224-548-8031